🔒 Platform in full compliance with the LGPD – Lei nº 13.709/2018 🛡️ Encryption 256-bit SSL across all connections and financial transactions 📋 Privacy Policy last updated: January 2026 💰 Pix withdrawals processed in up to 3 minutes, CPF account holder only 🔐 Your data are never sold or shared with third parties without authorization 📧 Privacy inquiries: contato@5ubeta.net 🔒 Platform in full compliance with the LGPD – Lei nº 13.709/2018 🛡️ Encryption 256-bit SSL across all connections and financial transactions 📋 Privacy Policy last updated: January 2026 💰 Pix withdrawals processed in up to 3 minutes, CPF account holder only 🔐 Your data are never sold or shared with third parties without authorization 📧 Privacy inquiries: contato@5ubeta.net
Updated January 2026 Current version

5ubeta Privacy Policy – Your Data, Protected

5ubeta takes its users' privacy seriously. This document explains, in plain language, what data we collect, what it is used for, and how we protect every piece of information you entrust to us.

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Privacy Policy
This document defines how 5ubeta collects, stores, uses, and protects the personal data of all users registered in Brazil.
Language Portuguese (BR)
Last updated January 2026
Applicable law LGPD nº 13.709/18
Jurisdiction Brazil

How 5ubeta Protects Your Privacy

Six pillars that define our approach to privacy and data protection

256-Bit SSL Encryption

All communication between your browser or mobile device and 5ubeta's servers is protected by 256-bit SSL encryption — the same standard used by banks and financial institutions in Brazil. This ensures that no data travels unencrypted over the internet.

Full LGPD Compliance

5ubeta operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). We collect only the data strictly necessary to provide our services and respect all rights granted to data subjects under the law.

Data Never Sold to Third Parties

5ubeta never sells, rents, or transfers your personal data to third parties for commercial purposes. The only situations in which data may be shared are those set out in this policy and required by law, such as cooperation with authorities in legitimate investigations.

Withdrawals to the Account Holder's CPF Only

All withdrawals processed by 5ubeta — whether via Pix, TED transfer, or any other available method — are sent exclusively to bank accounts linked to the registered account holder's CPF. This prevents any unauthorized movement of your funds.

You Control Your Data

As the owner of your data, you have the right to access, correct, export, or request the deletion of any personal information stored by 5ubeta. These requests are handled by the privacy team at contato@5ubeta.net.

No Invasive Tracking

5ubeta uses cookies and tracking technologies solely for platform operation, performance analysis, and experience personalization. We do not use cross-site tracking or share browsing data with external advertising networks.

Important summary: the 5ubeta only collects the data necessary to deliver its services safely. Your data is never sold. You may exercise your rights under the LGPD at any time by emailing contato@5ubeta.net. Read on to understand the full details of how we handle your information.

1. Who We Are and Who Controls Your Data

The 5ubeta is the name of the Sports Betting and online entertainment platform available at 5ubeta.net, exclusively for Brazilian users. For the purposes of this Privacy Policy and under the terms of the Brazilian General Data Protection Law (LGPD – Lei nº 13.709/2018), the 5ubeta acts as the data controller for its users' personal data.

As data controller, the 5ubeta is responsible for defining the purposes and means of processing the personal data collected, ensuring that such processing complies with Brazilian law and with the principles of transparency, necessity, adequacy, security, and prevention set out in the LGPD.

To contact our data protection team, reach us at contato@5ubeta.net. We respond to all privacy-related requests within 15 business days, as required by law.

2. What Personal Data We Collect

The 5ubeta collects personal data at various points during your interaction with the platform. Below are the categories of data collected and the circumstances in which each collection occurs:

2.1 Data provided directly by you

  • Registration data: full name, CPF, date of birth, email address, phone number, residential address, and account password.
  • Identity verification data: documents such as a national ID, driver's license, or passport, requested when necessary to verify your identity before processing withdrawals.
  • Financial data: information on payment methods used (Pix key, bank details for wire transfers), deposit and withdrawal history. Credit or debit card data is processed directly by our partner payment gateways and is not stored on 5ubeta's servers.
  • Support communications: messages exchanged via live chat or email with our customer support team.

2.2 Automatically Collected Data

  • Platform usage data: history of bets placed, casino and poker games accessed, login times, and pages visited within the platform.
  • Device technical data: IP address, browser type, operating system, device model (mobile or desktop), screen resolution, and session identifiers.
  • Approximate location data: country and state inferred from your IP address, used for eligibility verification and fraud prevention. 5ubeta does not access your device's GPS location.
  • Cookies and browsing data: information stored in your browser to keep your session active and personalize your experience. See section 7 for more details.
Data Category Examples When It Is Collected
Personal identificationFull name, CPF, date of birthAt registration
ContactEmail, phone number, addressAt registration
DocumentsNational ID (RG), driver's license (CNH), passportDuring identity verification
FinancialPix key, banking detailsOn the first withdrawal
BehaviorBets, games, timesContinuously during use
TechnicalIP address, device, browserOn every platform visit

3. How We Use Your Data

The 5ubeta uses the personal data collected for the following purposes, always observing the principle of necessity — meaning only what is strictly required for each purpose is used:

  1. Provision of contracted services: create and maintain your account, process deposits and withdrawals, record and settle Sports Betting wagers, and provide Live Casino, poker, and other platform products.
  2. Identity verification and fraud prevention: confirm that you are who you say you are, verify that you are of legal age, and detect and prevent fraud, money laundering, and platform misuse.
  3. Financial processing: process transactions via Pix, bank slip, credit card, debit card, PicPay, Mercado Pago, and TED transfer, ensuring funds reach the correct accounts within the established timeframes.
  4. Customer support: answer your questions, resolve issues, and maintain a record of support interactions to improve service quality.
  5. Account and platform communications: send notifications about bets, results, deposits, withdrawals, promotions, and platform updates through the channel you authorized (email, SMS, push notification).
  6. Compliance with legal obligations: comply with requests from competent Brazilian authorities and fulfill tax, regulatory, and anti-money laundering obligations as required by applicable law.
  7. Ongoing platform improvement: analyze aggregated usage patterns to identify improvements to the interface, technical performance, and services offered.
  8. Responsible gambling: monitor behavioral patterns that may indicate problem gambling and offer self-control tools such as deposit limits, session breaks, and self-exclusion.

4. Legal Basis for Data Processing

Every data processing operation carried out by the 5ubeta has a legal basis under the LGPD. The main legal bases supporting our data processing activities are:

  • Contract performance (art. 7º, V): processing required to deliver the services you signed up for when creating your account — Sports Betting, Live Casino, poker, deposits, and withdrawals.
  • Compliance with a legal obligation (art. 7º, II): identity verification, anti-money laundering compliance, and disclosure to authorities when required by law.
  • Legitimate interest (Art. 7, IX): fraud prevention, platform security, service improvement, and behavioral analysis for detecting problem gambling.
  • Consent (art. 7º, I): sending marketing communications and use of non-essential cookies. Consent may be withdrawn at any time without affecting any other processing operations.

Important: withdrawing consent for marketing communications does not affect the validity of any data processing carried out prior to that withdrawal, nor does it prevent the 5ubeta to continue processing your data for the other purposes listed above, which are supported by separate legal bases.

5. Who We Share Your Data With

The 5ubeta does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data sharing only occurs in the following specific and justified situations:

5.1 Operational partners

To provide the platform's services, the 5ubeta works with partners who receive only the data strictly necessary to carry out their function:

  • Payment gateways: Pix processors, bank slips, credit and debit card providers, PicPay, and Mercado Pago receive the data required to process your financial transactions.
  • Infrastructure providers: hosting companies and cloud services used to operate the platform's servers, under strict confidentiality and security agreements.
  • Identity verification services: KYC (Know Your Customer) partners who assist with document verification when requested.
  • Game providers: slots, Live Casino, and crash game providers receive anonymous session identifiers for technical functionality, with no access to identifiable personal data.

5.2 Competent authorities

The 5ubeta shares data with Brazilian authorities when legally required, including:

  • Receita Federal do Brasil — for applicable tax obligations
  • Financial Activities Control Council (COAF) — for anti-money laundering compliance
  • Federal Police and other law enforcement agencies — upon court order or legally grounded request
  • National Data Protection Authority (ANPD) — in compliance with obligations set out in the LGPD

Important: the 5ubeta never shares your data with marketing companies, brokers, insurers, or any other commercial entity without your explicit and specific consent. If you receive contact from someone claiming to be a 5ubeta partner requesting personal or financial information, disregard it and notify us immediately at contato@5ubeta.net.

6. How We Store and Protect Your Data

The security of our users' data is a technical and organizational priority for the 5ubeta. The security measures in place include:

  • Encryption in transit: all communications between your device and 5ubeta's servers are protected by TLS 1.3 with a 256-bit SSL certificate — the same standard used by Brazilian banks.
  • Encryption at rest: sensitive data stored on servers is encrypted at rest, including identity documents, financial data, and transaction history.
  • Access control: only 5ubeta staff with a verified operational need have access to specific personal data, subject to multi-factor authentication and audit logging.
  • Continuous monitoring: automated systems monitor unusual access, intrusion attempts, and suspicious behavior patterns 24 hours a day.
  • Secure backups: regular data backups are performed in isolated, encrypted environments to ensure recovery in the event of a technical incident.
  • Security testing: the platform undergoes periodic security audits conducted by independent specialized firms.

In the event of a security incident that may put your personal data at risk, the 5ubeta will notify the National Data Protection Authority (ANPD) and affected users within a maximum of 72 hours of becoming aware of the incident, as required by the LGPD.

7. Cookies and Tracking Technologies

The 5ubeta uses cookies — small text files stored in your browser — and similar technologies to keep the platform running properly and to improve your experience. The types of cookies used are described below:

7.1 Essential Cookies

Required for the platform's basic functionality. Without them, features such as login, bet slip, and account area will not work. They cannot be disabled without compromising your use of the platform.

7.2 Performance and analytics cookies

Used to understand how users interact with the platform — which pages are visited most, where technical errors occur, and how long users spend in each section. Data collected is aggregated and anonymized, with no individual user identification.

7.3 Functionality Cookies

They store your usage preferences, such as selected language, preferred odds format (decimal or fractional), favorite sports, and interface settings. They improve the personalization of your experience without collecting sensitive data.

7.4 Fraud prevention cookies

They help detect unauthorized access attempts, bot behavior, and usage patterns associated with fraud. These cookies are essential to the security of your account and the platform as a whole.

Cookie controls: you can manage non-essential cookie preferences in your account settings or your browser settings. Disabling essential cookies may prevent the platform from working properly. The 5ubeta does not use cookies for cross-site tracking or for advertising on external networks.

8. How Long We Retain Your Data

The 5ubeta retains personal data for the minimum time necessary to fulfill the purposes for which it was collected, always in compliance with the minimum retention periods required by Brazilian law:

  • Registration and identity data: retained for a minimum of 5 years after account closure, as required by anti-money laundering and tax compliance regulations.
  • Financial transaction history: retained for a minimum of 5 years, as required by the Receita Federal and other Brazilian tax authorities.
  • Betting history: retained for the duration of the account plus 2 years after closure, for audit and dispute resolution purposes.
  • Support communications: retained for 2 years after the support ticket is resolved.
  • Session cookie data: automatically deleted when the session ends or according to the expiry period configured for each cookie type.
  • Marketing data: retained while consent remains active; deleted within 30 days of consent withdrawal.

Once the retention period has expired and no legal obligation requires the data to be kept, it is securely deleted or anonymized so that the data subject can no longer be identified.

9. Your Rights as a Data Subject (LGPD)

The LGPD grants you, as the data subject whose personal data is processed by the 5ubeta, a set of rights you may exercise at any time. See each right and how to exercise it below:

Right of Access

Request a copy of all personal data that 5ubeta holds about you, including the purposes of processing and the applicable retention period.

Right to Rectification

Request the correction of incomplete, inaccurate, or outdated data, such as your address, phone number, or contact email.

Right to Erasure

Request the deletion of data processed on the basis of consent. Data retained under a legal obligation cannot be deleted before the minimum retention period.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer to another service, where technically feasible.

Right to Object

Object to the processing of your data for marketing purposes, promotional communications, or profile analysis not essential to the provision of the service.

Right to Information

Get clear information about who your data is shared with, the legal basis for each processing activity, and what control options are available to you.

How to exercise your rights: send an email to contato@5ubeta.net with the subject line "LGPD Rights" including your full name, registered CPF, and which right you wish to exercise. The 5ubeta responds to all requests within 15 business days. For complex requests or those involving large volumes of data, the deadline may be extended by an additional 15 days, with prior notice to the data subject.

10. Data of Minors

The services of the 5ubeta are intended exclusively for users aged 18 and over. The platform employs technical measures to verify age at registration, including validation of the CPF and date of birth provided.

The 5ubeta does not intentionally collect personal data from individuals under 18. If we identify that an account was created by a minor, it will be closed immediately, any real BRL balance deposited will be returned to the holder of the payment method used, and all data associated with the account will be deleted in accordance with applicable legal retention periods.

If you suspect that a minor has created an account on the platform, please contact us immediately at contato@5ubeta.net so we can take the necessary action.

11. International Data Transfers

In certain operational situations, personal data of users of the 5ubeta may be transferred to servers located outside Brazil, particularly to cloud infrastructure providers and international technology partners. When this occurs, the 5ubeta takes measures to ensure that any transfer is carried out securely and in compliance with the LGPD, including:

  • Execution of specific data protection agreements with all international data recipients
  • Preference for providers located in countries with recognized adequate data protection legislation
  • Guarantee that data is processed solely for the contracted purposes and is neither retained nor reused by partners
  • Periodic audits of international partners to verify compliance with security obligations

Data used for Pix payments and TED transfers is processed exclusively in Brazil by financial partners regulated by the Banco Central do Brasil, with no international data transfers.

12. Changes to this Privacy Policy

The 5ubeta may update this Privacy Policy periodically to reflect changes in our services, Brazilian legislation, or best practices in data protection. The date of the last update is always visible at the top of this page.

For changes that significantly affect your rights or the way your data is handled, we will send an email notification at least 10 days before the new terms take effect, giving you the opportunity to review the changes before continuing to use the platform.

Continued use of the services of 5ubeta following the publication of any update to this policy constitutes acceptance of the new terms. If you do not agree with the changes, you may exercise your right to data erasure and close your account, as described in section 9.

13. Contact, Data Protection Officer (DPO) & Support Channels

The 5ubeta has appointed a Data Protection Officer (DPO) responsible for overseeing the platform's privacy practices, handling data subject requests, and serving as the communication channel with the National Data Protection Authority (ANPD).

To exercise any right provided under the LGPD, clarify questions about this policy, or report any privacy or data protection concern, please use the following channels:

Main email
contato@5ubeta.net — for general privacy inquiries and LGPD requests
Live chat on the platform
Available 24 hours a day, 7 days a week — for urgent privacy matters
Response time
Up to 15 business days for LGPD requests, as provided by law

If you are not satisfied with the response you receive, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), as provided under art. 18, §1º of the LGPD.

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Frequently Asked Questions about Privacy at 5ubeta

What users most frequently ask about data protection on the platform

No. 5ubeta does not sell, rent, or share personal data with advertising companies, marketing affiliate networks, or any other commercial entity without your explicit consent. The only third parties that receive data are essential operational partners (such as payment gateways), Brazilian authorities when required by law, and technical infrastructure providers — all bound by strict confidentiality agreements. You will not receive calls from third parties using data you registered with 5ubeta.

To request deletion of your data, send an email to contato@5ubeta.net with the subject line "LGPD Data Deletion Request", including your full name and the CPF registered to your account. 5ubeta will process the request within 15 business days. Please note that data retained under a legal obligation — such as financial transaction history, which the Receita Federal requires to be kept for up to 5 years — cannot be deleted before the minimum period established by law, even after account closure. All data for which no legal retention obligation exists will be deleted in full.

No. Your full credit or debit card details (card number, CVV, expiry date) are never stored on 5ubeta's servers. All card transactions are processed directly by PCI-DSS certified payment gateways, which handle this data securely and independently. 5ubeta only receives payment confirmation and has no access to sensitive card data. For future deposits, you may save a secure payment token with the gateway, which does not expose your actual card details.

Behavioral data — such as which sports you bet on, how often you use the platform, and which markets you prefer — is used for three main purposes. First, to personalize your experience by surfacing the sports and events most relevant to you. Second, to detect patterns that may indicate problem gambling, such as a sudden spike in betting frequency or successive deposits, triggering responsible gambling tools when needed. Third, to support overall platform improvement based on aggregated, anonymized data. This data is not used to sell advertising and is not shared with third parties for commercial profiling.

Accounts inactive for more than 24 consecutive months with no login, deposit, or bet will go through a review process. 5ubeta will notify the account holder at the registered email address 30 days in advance before any action is taken on the account. Any available real balance will be preserved. After the notification, if there is no response or reactivation, the account may be archived with data retained for the legally required retention period. To reactivate an archived account, simply contact support via chat or at contato@5ubeta.net, confirming your identity.
Our Commitment to Protecting Your Data

The 5ubeta operates in full compliance with Brazil's General Data Protection Law (LGPD – Law No. 13,709/2018). Your personal data, betting history, and financial information are protected with 256-bit SSL encryption and never shared with third parties for commercial purposes without your consent. Pix withdrawals are processed exclusively to accounts linked to the registered account holder's CPF.

Questions, requests, or complaints about privacy: send an email to contato@5ubeta.net. Also read our Terms and Conditions for the complete overview of the platform's rules.

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